Arvest Bank, Russellville, AR

Walked in there yesterday to talk about a loan. We stood there and waited. They just looked. Went to the one one N. Arkansas and talked to Joshua. He was excellent. Good at what he does. Very professional and friendly.

While I can say these people are extremely nice as they are TRYING to answer ANY question beyond “can I deposit this?”… BUT this bank has some of the most incompetent staff of any bank I’ve ever used as well as the slowest at waiting on customers. When you have 5-8 people working it should not take 20 minutes to cash and deposit checks in the drive through. Just save yourself the hassle, go to a better bank.

I love this bank! Everyone that I have spoken with has been very kind and helpful.

ATM ate our cash and we were told that they were aware of the issue and have had to file several disputes today but have not put up any traffic cones to close the lane to the ATM because “it still makes withdrawals.” VERY unhappy that they allowed— or helped facilitate— this to happen. An honest business would close the lane to the ATM if it is broken.

Always professional and pleasant experience banking with Arvest.

I recently opened an account with Arvest Bank and am pleased with the services offered. Preston Albright was the financial sales rep. who helped me and I was very impressed by his professionalism and wealth of knowledge. He goes above and beyond for your company, which I appreciate!! Thank you Preston for the excellent service!

Absolutely love this branch. They know who I am before I even pull into the drive-thru and they 9/10 times know what I want before I say a word. I won't bank anywhere else.

While I can say these people are extremely nice as they are TRYING to answer ANY question beyond “can I deposit this?”… BUT this bank has some of the most incompetent staff of any bank I’ve ever used as well as the slowest at waiting on customers. When you have 5-8 people working it should not take 20 minutes to cash and deposit checks in the drive through. Just save yourself the hassle, go to a better bank.