PrimeLending, A PlainsCapital Company - Flagstaff, Flagstaff, AZ

We've worked with Prime Lending to buy two homes now, and both times we had great experiences. We shopped around to compare rates, and Prime was very competitive both times. We talked with other lenders to compare products and options; but many other companies are clearly only in it for the money, where Prime Lending prioritizes personal relationships with their clients. Our Loan Originator at Prime was Caleb Boone. We've worked with him both times. And each time we talked he was 100% transparent-- nothing hidden. He was patient with all of our questions, no matter how dumb or repetitive they were. He checked in with us regularly through the process, and explained every step. He's very knowledgeable, but never pretended to know more than he did. If he was unsure, then he told us up front and then went searching for the answer. I really appreciate that! The other departments (under writing, appraisals, etc.) were quick and efficient. They caught a few small errors we had made, and helped us to correct them right away. After buying our 1st home, Caleb even stayed in touch after our mortgage was transferred to another company so that he could notify us about interest rate drops and ideal timing for refinancing. And he did! And so we've always felt confident that we had the best possible deal on that house. I will not hesitate to work with Caleb and Prime Lending again in the future, and I eagerly recommend them to anyone interested in purchasing property in Northern Arizona!

PrimeLending provided exceptionally superb service and it was Paul and Lauren that led the way. We were told we could t buy a home for 2-3 years after filing for bankruptcy but they made it happen happen for us within 1-1/12 years of filing. Their outstanding professionalism and dedication to help people is what got us our home. They would not take no for an answer and they ensured we did what we needed to do to make our dreams come true. We can’t thank them enough.

I was SO impressed with Melissa, Erin, and Scott's hard work on securing our pre-approval. They were able to thoroughly answer all of our questions, and their turn-around time for everything was so much faster than another local lender we had tried in town. These guys know their stuff! Highly recommend them for your home mortgage needs!!!

We’ve been working with Paul and his team for a number of years now, and would never deal with anyone else. With big lenders you don’t feel the personal connection and attention that you get with Prime Lending, which is extremely important when purchasing a home. With surprises that inherently come with the mortgage process, Paul is always there with a game plan and solution, and has always closed on time for every one of our properties.

I had such a great experience working with Primelending. Kat was professional and explained the process to me every step of the way. But the best part was how kind, patient and supportive she was. I felt in such great hands. I now have a new friend to go with my new home!

Paul, Lauren and team are all stellar. Have used them for many transactions and they are always very educating, transparent and remove the stress of buying a home. Thanks again!!!

Paul and Lauren absolutely knocked it out of the park for me. My loan was complicated for a variety of reasons but these guys made it happen. They were always easy to get ahold of, great communicators, all in all a great experience. Buying a house can be a stressful process but Prime Lending knows how to navigate any scenario you may come across. Highly recommend!

We've worked with Prime Lending to buy two homes now, and both times we had great experiences. We shopped around to compare rates, and Prime was very competitive both times. We talked with other lenders to compare products and options; but many other companies are clearly only in it for the money, where Prime Lending prioritizes personal relationships with their clients. Our Loan Originator at Prime was Caleb Boone. We've worked with him both times. And each time we talked he was 100% transparent-- nothing hidden. He was patient with all of our questions, no matter how dumb or repetitive they were. He checked in with us regularly through the process, and explained every step. He's very knowledgeable, but never pretended to know more than he did. If he was unsure, then he told us up front and then went searching for the answer. I really appreciate that! The other departments (under writing, appraisals, etc.) were quick and efficient. They caught a few small errors we had made, and helped us to correct them right away. After buying our 1st home, Caleb even stayed in touch after our mortgage was transferred to another company so that he could notify us about interest rate drops and ideal timing for refinancing. And he did! And so we've always felt confident that we had the best possible deal on that house. I will not hesitate to work with Caleb and Prime Lending again in the future, and I eagerly recommend them to anyone interested in purchasing property in Northern Arizona!