I have frequented this office many times. Always friendly. The staff at this location has always been helpful. Overall, check into cash has helped me when in need. For that, I would have given 5 stars.
BUT
The biggest problem that I noticed, is that absolutely none of the loans that I acquired through them showed up in any of my credit reports. The only thing that did show up on my credit reports, is hard inquiries. Which actually hurt my credit rating. Had I known this would happen, I would have gone elsewhere.
I tried mentioning it to the local office. But nothing was done about it.
For that I don't plan ever using any check into cash office. Unless they change their reporting practices to the three reporting agencies
Renita Smith
1 year ago
I get good customer service from Suzan. Suzan make the visit worth wild. Suzan is extremely helpful and gives absolute 150% great customer service. She is very polite and she brings a good aura to the store. She is one of the best workers I have ever come into contact with. She is the definition of great customer service and if I were able to I would rate her performance 10 stars and not just 5.
Denisse Henriod
1 year ago
Susan Llose , helped me with my transaction, I went to 3 different locations, I was driving around for over 30 minutes and she took the time to call W. Union and fixed my problem in order to send money. Susan is so professional! and care about customer service.
Gretchen Borg Hillstead
1 year ago
Consistently good, friendly service. It's been awhile since I used them, but they just called to see how my family is doing. That is soooo nice! If you ever need a quick loan I recommend Check Into Cash in El Cerrito!
deonte anderson
1 year ago
Susan and tiera very sweet and caring I’ve been coming here for years .. Very passionate about their jobs! Very professional.. When you come in here they make you feel like family.
Renita Smith
6 months ago
I get good customer service from Suzan. Suzan make the visit worth wild. Suzan is extremely helpful and gives absolute 150% great customer service. She is very polite and she brings a good aura to the store. She is one of the best workers I have ever come into contact with. She is the definition of great customer service and if I were able to I would rate her performance 10 stars and not just 5.
Kimball Combs
6 months ago
I have frequented this office many times. Always friendly. The staff at this location has always been helpful. Overall, check into cash has helped me when in need. For that, I would have given 5 stars. … More
Denisse Henriod
6 months ago
Susan Llose , helped me with my transaction, I went to 3 different locations, I was driving around for over 30 minutes and she took the time to call W. Union and fixed my problem in order to send money. Susan is so professional! and care about customer service.
Kimball Combs
1 year ago
Renita Smith
1 year ago
Denisse Henriod
1 year ago
Gretchen Borg Hillstead
1 year ago
deonte anderson
1 year ago
Renita Smith
6 months ago
Kimball Combs
6 months ago
Denisse Henriod
6 months ago