(edit) the repo company or sierra DAMAGED MY CAR. Front bumper is scraped, cracked several areas, fender is cracked. There's license plate screw imprints on the back of my car. Right door is scraped and dented all over. It shows they got 16mpg so basically they floored it and went for a joyride. $916 to get back a damaged car.
Just recently lost my apartment. I asked if I could pay my payment on the day I got paid, they said yes. Then TRACKED ME to the motel I'm staying eat and drove my car an hour north and took all my stuff. Now I'm paying $150 to get my personal belongings (if they're still there) and $916in CASH to get my car back which is very shady. So now I'm homeless, my medicine food and clothes are gone, and I get to pay hundreds of dollars because they drove my car (full tank btw) an hour north.
Ben Toledo
1 year ago
Don't do business with this company! They have really high interest rates. You can't refinance your car, and if you want to pay it off early they still charge you the entire interest amount. Don't settle for high interest rates, and poor customer service.. Find a different finance company for you car loan.
Karen Jaramillo
1 year ago
Worst company made me do 2 payments in one month less than 10days apart they used my first payment to cover all the late fees they did it without consulting me. I explained that I couldn't do another payment and they threatened to repo my truck. I explained that I was on workers comp due to covid complications and the supervisors response was that the pandemic was over. And I had to pay that day before 6pm or else they will pick up my truck. Never missed a payment not even in 2020 , when I asked to speak with someone higher than the supervisor they always dent it.
Sara Munoz
1 year ago
Sierra credit is the worst company ever and needs to get shut down immediately, this is the second time they have towed my truck away, and they want to keep trying to charge to get my PERSONAL belongings and pay a separate fee to get the car as well. They are finesse people for their money because they have the worse service ever, I would really want to see this coming get shut down because what they are doing is wrong, especially during a pandemic
D Robertson
6 months ago
Terrible service disrespectful employees. The manager is not there to help anyone. She is blatantly disrespectful very uncourteous. She will not help you under any circumstance. She doesn't wanna hear anything. You have to say she should not be a manager because she has terrible communication skills. I don't even know how she got this job. Her title should be stripped immediately, she's the reason I do not want to stay with this company. She is a horrible horrible manager, and one of the most rudest people I've ever spoken to in my life.
Eddie Correa Jr.
6 months ago
I have no idea why there is so much hate towards this company. I had a great experience with them. I financed my Ford Mustang through this company in April of 2021. The agreement was to pay off the car in five years. However, I decided to pay it off within two years. I paid off my car last month. Support was always friendly and professional with me. They would even give me a one month grace period for making early payments and whenever I was late on a payment, I would get a grace period of 10 days. This is the best auto finance company ever. Also, their online payment portal is easy to use. I would do business with this company again. Thank you so much!!!
Elysia
6 months ago
(edit) the repo company or sierra DAMAGED MY CAR. Front bumper is scraped, cracked several areas, fender is cracked. There's license plate screw imprints on the back of my car. Right door is scraped and dented all over. It shows they got 16mpg so basically they floored it and went for a joyride. $916 to get back a damaged car.
Just recently lost my apartment. I asked if I could pay my payment on the day I got paid, they said yes. Then TRACKED ME to the motel I'm staying eat and drove my car an hour north and took all my stuff. Now I'm paying $150 to get my personal belongings (if they're still there) and $916in CASH to get my car back which is very shady. So now I'm homeless, my medicine food and clothes are gone, and I get to pay hundreds of dollars because they drove my car (full tank btw) an hour north.
Elysia
1 year ago
Ben Toledo
1 year ago
Karen Jaramillo
1 year ago
Sara Munoz
1 year ago
D Robertson
6 months ago
Eddie Correa Jr.
6 months ago
Elysia
6 months ago