This company is great to work with. They are incredibly professional and always keep you up to date with anything happening while you are going through the financing process. No hidden stuff like a car dealer will do. Just straight forward information. Mike has been awesome through the entire process. I will be recommending this to everyone I know.
Anntoinette Coggins
1 year ago
Refinance my car was such awesome experience, I worked with Rep Sarah N. She was with me every step of the way. She kept me informed of progress if more documents was needed. She had such great attitude and excellent customer service. I am so glad I responded to flyer in mail from save auto pay. I will recommend them to anyone I know who looking to refinance.
Jena Blocker
1 year ago
I dealt with Chelsea. From start to finish, my experience was effortless and probably the easiest thing I've ever done. She was very responsive and always available. All my questions were answered and it took just over a week to have everything resolved with our refinance. We were looking to lower our payment and we also got our warranty extended and both were fulfilled. Thank you so much!
Joanna Fisher
1 year ago
I am in the process of rebuilding my credit and wanted to get free of the 20% interest rate I was paying. Kelly was awesome. Very patient and gave clear instructions on how to proceed. My involvement was pretty much limited to uploading a few documents, and providing initial information. Beyond that, Kelly did the work for me and I ended up with a much lower interest rate than I was paying previously. I would absolutely use this company again.
Helen Antcliff
1 year ago
The customer service representative that helped me, Xavier Hernandez, was such a sweet person. I'm not technically Savvy and he was very patient and kind while I was trying to figure out how to print out paperwork that he sent to me by emails. I kept doing things wrong but he was so patient with me and just very kind and never got mad at me or anything so he was just great. He needs a big raise
Caitlin Franklin
1 year ago
Stephen was excellent to work with! He helped me throughout the process, kept me updated the entire time and was always available when I had questions!
I appreciated him hanging in there with me as we started the process while I was sick with Covid. I’m happy with my new loan, and I’m more than happy with the service provided by Stephen! Thank you!
Roger Berens
1 year ago
Rate Genius did awesome work finding me an automobile loan with an interest rate 2% lower than my current loan! My Rate Genius representative was the same person throughout the process and was great. She kept things moving along right to completion.
Abbi Swank
1 year ago
Matt was absolutely amazing! He explained everything very well, he was very patient with me, he literally provided the absolute best customer service, he keeps you updated with EVERYTHING! He does not give up! I’ve truly been blessed by Matt! He’s awesome!
Levi Bishop
1 year ago
Anntoinette Coggins
1 year ago
Jena Blocker
1 year ago
Joanna Fisher
1 year ago
Helen Antcliff
1 year ago
Caitlin Franklin
1 year ago
Roger Berens
1 year ago
Abbi Swank
1 year ago