The staff is phenomenal. Nothing makes my day more than walking into NCCU and seeing the smiling faces greeting me. I would recommend this credit union to anyone in the area. They have a community first mindset and you can tell!
Taylor Amos
1 year ago
I would just like to take the time to let every one know that this place is truly amazing ! Tony has helped me through huge decisions in regards of a car, credit card, and overall a good way to help build my credit. Tony was very transparent and made sure to help me find out what i think was best for me! I recommend this place to absolutely everybody now!
Nehemiah Mccumber
1 year ago
Disgrace to credit unions in Greeley co. They lost my first credit card in the mail and now I’m 2 months with no card and the hassle of going in the credit union to pull cash every time I need to. Don’t trust these people.
Sara S
1 year ago
I was paired with a rookie loan officer to facilitate my recent used car purchase. He made several mistakes, then lied to me repeatedly in an attempt to cover his tracks. Reaching a supervisor was virtually impossible. Multiple messages were left, but calls were never returned. Mistakes happen, but the way they handled it was absolutely unacceptable.
If you're looking for a credit union, I strongly advise against using this one. The whole experience was disappointing.
Re: response from owner: Debbie, this is not about "not meeting my expectations".
When he told me (and you) "Michelle at the DMV said their mail takes 7-10 business days", that was a flat-out lie. He doubled down on this lie in another conversation several days later. Michelle told him no such thing. I know this because I called and asked her. He demonstrated a complete lack of integrity, and really has no business handling anybody's finances.
Sheilah Gothier
1 year ago
EVERYONE I have done business with at the CU has always been so helpful and polite and I feel like they truly appreciate my business. I’ve been with them for over 20 years. I’ve had bad experiences at other banks with poor customer service. I’ve never experienced that with our CU!
Michael Schoenberg
11 months ago
Just got a home loan and wanted to move to a different bank, went into the bank and was told they wouldn't open an account with me because of something that was on my credit report that my home lender didn't care about. And this is just for a Checking and savings account. Went to Security Services and was extremely satisfied that NCCU told us no.
Horacio Soto-Vargas
11 months ago
Poor customer service, wrong information given to customer, I’ve been a member for close to 15 yrs and they couldn’t add my children as authorized users even though I was advised it could be done and that I needed to come in person. I came in person and branch manager said sorry but adding children to my credit card accounts is not approved by them. I live in Fort Collins, so for me to drive all the way here to the office was a huge waste of time and furthermore all the other credit companies had zero issues adding my children as authorized users.
Max Rode
11 months ago
Meagan Barrett is the best!! Ask for Meagan, she is super friendly and will you get you a great deal!
Anna Voss
1 year ago
Taylor Amos
1 year ago
Nehemiah Mccumber
1 year ago
Sara S
1 year ago
Sheilah Gothier
1 year ago
Michael Schoenberg
11 months ago
Horacio Soto-Vargas
11 months ago
Max Rode
11 months ago