Lou was great to work with! He was not in the office when I initially reached out to him but he was able to get his support staff into action right away and get a pre-approval letter generated for my buyer. Throughout the transaction he was always ahead of deadline and was very proactive with weekly updates which was greatly appreciated.
Austen Gravett
1 year ago
As, I write this review today I am smiling ear to ear in my new home. I’m feeling so grateful that I was able to buy my dream house because of Lou. Let me just say... There is no other better loan officer than Lou Centrella. This man when ABOVE & BEYOND to make sure we moved in. As cliche as this may sound, if Lou didn't help us, we wouldn't have THIS house. As a business owner myself, I understand the need to attend to your clients at all times. Lou, was ALWAYS there. It’s not very often you come across people like him. I would HIGHLY recommend anyone looking to buy a house to use him.
Kiera Zimmerman
1 year ago
Lou handled our mortgage financing smoothly and efficiently, always taking the time to answer our questions and make us feel comfortable in whatever decision we made. After a terrible experience with a larger national bank, going with Lou at Embrace was so refreshing and he made the process personable, swift and so much less stressful.
Megan Billings
1 year ago
Lou made the loan process an amazingly painless experience. He was available and prompt at every step along the way. He gave excellent advice and was able to not only save me money but get me the best rate for my home loan using his expertise. I will be using his services for any of my future needs and highly recommend him to future clients as well!
Craig Edwards
1 year ago
EMBRACE: Our loan officer, Steve was the GREATEST!!! My wife and I could not have achieved our dream of home ownership without him! He was professional, patient, persistent, pleasant, knowledgeable, and fiercely on our side.! We will always go to him in the future as a trusted adviser AND a friend. Thank you Steve, Lisa and the entire EMBRACE family. BRAVO! Craig & Bella
Kura
1 year ago
Lou greatly simplified the home financing process and was available to me at all hours of the day. Lou did everything he could to assist me in financing the home I wanted and to keep my offers as competitive as possible. I left the home buy process much more informed thanks to the resources and advice provided by Lou.
Lauren McClusick
1 year ago
Lou Centrella was extremely helpful to us as first-time homebuyers and so kind. We are so grateful for all his help. He clearly explained each step of the process to us and was available whenever we had questions. We always felt he had our … More
Andrea Fish
1 year ago
Honest, hard working, knowledgable and great communication are just some of the adjectives to describe Steve and how he exemplifies every characteristic you could want in your mortgage lender (or in any industry for that manner)! Working … More
Adam Linder
1 year ago
Austen Gravett
1 year ago
Kiera Zimmerman
1 year ago
Megan Billings
1 year ago
Craig Edwards
1 year ago
Kura
1 year ago
Lauren McClusick
1 year ago
Andrea Fish
1 year ago