Space Coast Credit Union | Cocoa Beach, FL, Cocoa Beach, FL

Went to this branch today at approximately 1:45 pm. We were there to pay off a car loan. We sat in front of one of the offices on the right when entering as the woman wearing a red and black top and black slacks was finishing up with another customer. In the meantime, customers are coming in and my husband is waving them ahead of us as we're waiting to see the woman. She finishes up with the gentleman and promptly goes to the drive-up window and proceeds to help other customers! We could see cars pulling up to the drive through as we're inside waiting. She walked right past us, didn't ask why we were there, nothing. There were two male employees there as well helping customers, certainly they saw us and must've wondered why we were just sitting there and letting others go ahead of us. Terrible customer service, glad we won't need to deal with them. NO EXCUSE.

I don't recommend this bank for starters. I went to open a free checking account and they infomer me that a need open also a savings for 5 dollars minimum deposit what is fine, (they don't have that information on the web site) . Them they infome me that I don't have have enough credit score to open a free checking account. MINIMUM 600 CREDIT SCORE REQUIRED. Other information not listed on the web site. Desapoited for a credit union Bank. They didn't offered me a solution nothing...

First time visiting a Space Coast Credit union. Was immediately greeted with a smile by a representative behind the counter, she helped me start the signup process (via the telephone), and answered every question I had. Even though it was the late afternoon, I felt the bank was more than adequately staffed given the number of customers I saw coming in/out of the bank while I was there. Having joined a small bank two decades ago and watched it grow into a corporate nightmare with excessive fees and poor customer service, it feels nice to walk into a credit unit which cares about its members. Time will tell if I made the right choice, but for now, I'm satisfied

We were on our way over to SunTrust bank to cash in some Savings Bonds and deposit the money. We were told only 5 could be handled at a visit. We were to turn 5 of them in at the Drive-thru and pick up the receipt in 3 hours. Instead we went across the street to our friendly SCCU and Michelle cheerfully handled all the bonds we had both brought in a very speedy, competent and professional manner. I don't know why we thought to go anywhere else! What a pleasure it always is banking at this credit union in Cocoa Beach. Everyone is always cheerful and helpful at this location and probably at all their locations. You can’t go wrong joining this credit union. They competently handle all your banking needs. Thanks, Michelle, for making this transaction so effortless and pleasant.

I've been a member with Space coast credit union for longer than I can remember. I used to bank with SunTrust and Kennedy credit union. I can tell that, Space Coast Credit Union (especially this branch) commits to a professional and friendly experience everytime! Lisa is the one that tends to help me. Lisa makes my experience with banks, that much better everytime. Thank You SCCU!

Great bank but terrible customer service. I took out some money for rent the other day and told the lady how much I needed and what I wanted. Then somebody came over the speaker and said hi how can I help you and I said oh somebody is already helping me. Was too far to see her name but she had medium length blonde hair and rolled her eyes at me and so rude.just because you are behind glass doesn’t mean I can’t see you. Next time I go there I am definitely saying something!

I did a car loan the SCCU, paid it off and they never released the title, placing a lien on the car without notifying me. This caused a lot of additional time and expense when I went to sell the car. Thumbs down from this guy, won’t be using them again.

Went to this branch today at approximately 1:45 pm. We were there to pay off a car loan. We sat in front of one of the offices on the right when entering as the woman wearing a red and black top and black slacks was finishing up with another customer. In the meantime, customers are coming in and my husband is waving them ahead of us as we're waiting to see the woman. She finishes up with the gentleman and promptly goes to the drive-up window and proceeds to help other customers! We could see cars pulling up to the drive through as we're inside waiting. She walked right past us, didn't ask why we were there, nothing. There were two male employees there as well helping customers, certainly they saw us and must've wondered why we were just sitting there and letting others go ahead of us. Terrible customer service, glad we won't need to deal with them. NO EXCUSE.