Mitchell Land & Title Inc, Defuniak Springs, FL

There were a few hiccups in our home purchase, but it's hard to say whether it was the title company's fault because there were so many parties involved. The staff was very friendly, the office was very clean, there were all kinds of snacks, refreshments, and nice cold filtered water. Erin was the person that helped us execute our closing paperwork. She was very upbeat, knowledgeable, professional, and did a great job of explaining what all the different forms were for.

The staff was awesome especially Heather. She was so friendly, patient and knowledgeable. Easy to talk to and answered all of our thousands of questions. It's not every day you close on your very own home. I will always recommend this company to any future homeowners!

Erin, did an excellent job, and she handled everything in a professional manner. I highly recommend Mitchell title and land company.

Edit for the 1* review I left earlier, they ended up moving mountains to make sure we could close with having the title search done. While I didn’t like how it was handled at first they ended up coming through and remained professional with me even though they knew I left a bad review. While the seller still didn’t close and we cancelled the agreement in the end the title company pulled through. So we had a for sale by owner experience and the owner suggested, Mitchell Title Company, we had 60 days to close and we had to sell our house. During this time my mortgage company requested multiple times for the title work, we are now within 7 days of closing and my mortgage company called them to see why they haven’t gotten the title info requested over the last month. They informed them that the owner contacted them and said they did not have any intention of closing so don’t waste your time. (Or something along those lines) so they sat on it. We are ready and willing but now we can’t hold the owners to the legal contract because the title company decided not to do the title search as requested a month or so ago. My Lender (20yrs experience) said he has never experienced something like this with a title company. If I could give a zero * I would. 50 plus days of spending money, planning, and dreaming and they decided to not allow us to hold the seller to the agreement. Mitchell Title tell me if I am wrong, please let’s see you try to justify this.

EDIT - After speaking with Lisa today, concerning my contract, I realized she is very helpful and knowledgeable. It was a worker that we dealt with at the time of closing, which no longer works there, that triggered my negative response, which Lisa apologized for. So, if you are able to work directly with Lisa, I would recommend Mitchell Title. If I could give zero/negative stars, I would. As a buyer, our sellers decided to owner finance with us. Which I would assume would cut out a lot of closing paperwork and make it extremely easy on a title company. From the moment our sellers decided to work with Mitchell (beginning of July), until our closing date on July 31st, I received no communication. Anytime we communicated it was because I made the call. I had to call 2 days before our closing date to ask if they would still be setting up an appointment for me, only for them to have misplaced my file. Once it was found, I was asked what time was good for me and I would receive a call back if that time didn't work for the sellers. I never received a call, showed up at 9 am sharp on closing date, to be told the sellers wouldn't be in until 11. After signing all the paperwork, we were told we could either have our deed mailed or receive a call and pick it up, once it was processed. I chose to receive a call and pick it up, because of our change of address. I call on 08/15 to see where we are in the process and I was told it was mailed yesterday. I would not recommend this company to anyone.

The staff was awesome especially Heather. She was so friendly, patient and knowledgeable. Easy to talk to and answered all of our thousands of questions. It's not every day you close on your very own home. I will always recommend this company to any future homeowners!

EDIT - After speaking with Lisa today, concerning my contract, I realized she is very helpful and knowledgeable. It was a worker that we dealt with at the time of closing, which no longer works there, that triggered my negative response, … More

Edit for the 1* review I left earlier, they ended up moving mountains to make sure we could close with having the title search done. While I didn’t like how it was handled at first they ended up coming through and remained professional with … More