Very nice exterior building. Lisa & Chris-Lee were so amazing and helpful. Lisa took the time to assist me with resolving a few issues and answering my questions with a smile on her face and great customer service. Chris-Lee came to provide teamwork support as well to resolve an issue for me. Thank you both and you 2 are an asset for 5/3!
Debra Myers
1 year ago
5/3 on Jacaranda in Venice has the best staff. I can walk in and talk with Joann any time. You can make deposits through ATM some banks do not have that. They have always been supportive, and the best thing is the Identity Alert they provide.
Leontine Vandermeer
1 year ago
You can't call this bank up. When you do at their local phone number, you will receive a recorded message during regular business hours with only one option which is for Fifth Third employees. I think I will take my business elsewhere!
Paul garabedian
1 year ago
The manager and all the people that worked there were so helpful it made it a breeze opening an account there highly recommend them
Deborah
1 year ago
Cheryl Butler
11 months ago
Just put large sums of money in this bank…cd 75k and money market 45k…they will not let me touch my money market saving for 10 days, they lied to me and said it would be available the next day. Even though both checks cleared my bank yesterday. I will be calling the banking commissioner today, but just wanted to give people the heads up, should have stuck with Truist. I will be taking my money to another bank in 10 days….cd will mature on 2/6/24, will grab that out on 2/7/24….there are many better banks out there, stay away from these guys.
Barry Butler
11 months ago
This bank is holding my money hostage for 10 days, with no reason…the banking commissioner will be contacted. They cashed my check from another bank and refuse to allow me access to it…it is a larger some if money that I needed to put to use for home improvements….avoid at all costs!!!
Mark Martell
11 months ago
Not the best customer service. Tellers are fine , but beware of the representatives
Ended up driving to Venice Ave and Pinebrook, much better service at that location!
Michael Tremba
1 year ago
Debra Myers
1 year ago
Leontine Vandermeer
1 year ago
Paul garabedian
1 year ago
Deborah
1 year ago
Cheryl Butler
11 months ago
Barry Butler
11 months ago
Mark Martell
11 months ago