Before meeting Troy and his team, my wife and I tried to purchase a house through Open Door. That experience ended in frustration and our withdrawing our offer. In comparison, working with Troy is a breath of fresh air. Not only was the entire team very friendly and easy to get along with, they were also highly professional in their customer service. They were responsive to every question and concern. They truly worked as our advocate through the entire buying process. Troy was even present at our closing to make sure he could address any last minute issues.
My wife and I highly recommend Troy and Fairway Independent Mortgage Corp to anyone needing their services.
Sincerely;
Kim & Ed Davis
Títí O
1 year ago
Troy was amazing to work with throughout the process. I will highly recommend his services.
He demonstrated patience, knowledge, and went above and beyond in a lot of areas. He was transparent during each stages and communication was easy.
My husband and I were first time home buyers and Troy was easy to communicate with in answering any questions. During the closing stages, I appreciated Troy creating some educational materials to get us up to speed with the next steps.
Closing was easy and we did end up with a very competitive rate especially during these challenging times in the market.
You will not be disappointed working with him and his team. Highly recommend..
Michael Spillers
1 year ago
Troy was amazing to work with. He along with his team were able to get me refinanced at a better rate than I could with any major Bank that I checked with. He answered all of my questions thoroughly and promptly and made the entire process a breeze with no hassle. Start to finish we closed in less than a month, even the actual day of closing only took me about 10 minutes overall. Highly recommend Troy and his team!
Mike curry
1 year ago
First I'd like to say what an easy and smooth process Troy and team put together. Very professional and personal. Troy and I have never met. Just chatted on the phone and via email. He and his team answered every question promptly. His support team was thorough and also very easy to work with. Troy, thank you for being there and making this next chapter in my life an easy effort. Excellent experience!
Carmela Seitz
1 year ago
What can I say about the Fairway team and especially Troy McNeely. The first word that comes to mind is AWESOME! Troy was always available to answer my late night calls; and was able to calm my mind with all my questions. The team was amazing and helped me stay on task to get all my paperwork in. They stayed on the phone with me to ensure I understood exactly what was needed. They made a difficult process super easy. They locked me in at a good rate right before they started to climb ensuring my loan stayed low. They made everything easy all the way up until the day of closing! Troy and his team did a phenomenal job, so good in fact Troy has become one of our family. Thank you Fairway team!
Zara Milian
1 year ago
I met Troy through my realtor, Dennis Asken. He was a wonderful guide through the home shopping process. He set up a zoom meeting to introduce himself and to explain to me how the numbers work. This helped me understand what exactly I could afford realistically. He kept me informed of the emails or phone calls I was about to receive to, so I prepared ahead of time. This helped move the process along quickly and smoothly. During the process of having the loan approved I felt confident that I would get approved because he was conservative during the approval process. He never overpromised on what I could afford. This also gave me peace of mind that once I close, I would be able to afford my monthly payment. Thank you, Troy! You're the best!
Z
Summer Arwood
1 year ago
Troy and his team made our first time home buying experience a breeze. He went above and beyond to make sure that we understood everything and always answered any questions we had. We went to Troy not knowing anything about buying a house and he helped us get on track in order to make our dream come true. He and his team are exceptional in what they do. We would 10/10 recommend him to anyone looking to buy a home.
Loretta Lee
1 year ago
Troy and his team were always available for any of my questions. I had never completed a loan application before without my husband, and Troy and his team walked me through everything, sometimes multiple times with nothing but patience. Everything was so smooth without glitches and that was the best part.
ak Davis
1 year ago
Títí O
1 year ago
Michael Spillers
1 year ago
Mike curry
1 year ago
Carmela Seitz
1 year ago
Zara Milian
1 year ago
Summer Arwood
1 year ago
Loretta Lee
1 year ago