The loan application and process was so simple, quick and easy. The rates were amazing and the service provided by Malian was top notch. She was quick to answer questions and get us all forms and documents. We truly could not be happier with our loan experience. In fact, we are now looking at refinancing a couple of our other loans with U of I Community Credit Union.
Carl Hanley
1 year ago
My experience with the U Of I Community Credit Union has been the best i have had anywhere. Kaitlyn was very helpful with all the questions i had with my entire loan process and was fast and efficient. I was very impressed with the way Kaitlyn did her job and cared for me as a customer. I would highly recommend doing business with the UICCU.
Tiffany Taylor
1 year ago
As a US citizen who had only ever lived abroad, I had no credit history when finally deciding to move to the states. U of I Credit Union was the only bank that was able to help me get started with building my credit immediately, and actually helped me secure an apartment. Forever grateful. Credit Unions are always my first choice, they work hard for you rather than just upselling and treating you like a number like the larger banks. Thanks Kayla!!
Trish Smith
1 year ago
Melissa was a huge help with my needs. Everything was done through email and phone , making this very convenient so I did not have to take any time off work. Every one at U of I Credit Union has been wonderful. Highly recommend. Thank you again for making this process so easy
Jessica strange
6 months ago
I absolutely love U of I Credit Union!! They are always so helpful when I have any questions or concerns!! When it came time to apply for a loan and credit card Jeremiah was the very best to work with!! He made the process so simple and easy and had us all taken care of very quickly!! I would highly recommend them for any banking need!!
Abdullah Islam
6 months ago
Melissa Supp, is an outstanding UofI CCU rep.
She was genuinely helpful, my concerns were addressed and my requests were seamlessly handled. I did not expect such speedy customer service. She was always prompt in replying and providing an update throughout the process. It is because her positive aura and joyful personality, I really felt UofI credit Union has made a great improvement from my previous dealings. Keep up the great service.
Keith Gudeman
6 months ago
I've been banking here for 10+ yrs. Got my first used car loan from them. Earlier this year I needed a home loan but unfortunately I had to go somewhere else, u of I credit union failed to help me. This month I went to buy a new used truck. I wanted a 5 yr loan. The vehicle I found was 8 yrs old with just a little over 100k miles. Since it wasn't under 100k miles they couldn't do the loan for that long.so I went to another bank and they was happy to help and got me a lower interest rate. I won't go to u of I bank for another loan. Completely a waste of my time. Shop around for loans you'll be surprised on who will help with better rates.
Jim Hudson
1 year ago
Carl Hanley
1 year ago
Tiffany Taylor
1 year ago
Trish Smith
1 year ago
Jessica strange
6 months ago
Abdullah Islam
6 months ago
Keith Gudeman
6 months ago