Refused to cash third party check when we had IDs available and an account set up through my mom. Called over the phone after the teller had refused us and they told me they could cash it if they felt it wasn’t fraud but the teller just brushed us off. Felt very disrespected. Will not be going through Mt Vernon branch again.
Beth Richardson
1 year ago
Awesome bank! There's two branches in Mt. Vernon, which makes it convenient being on both ends of town. Drive thru opens at 730 am on Monday thru Friday, 800 am on Saturday. ATM at both locations too. If you lose, have a damaged ATM card they can make a new one on site (which most banks can't do).
Cameron Carlile
1 year ago
Absolutely the easiest I could have hoped for. Maggie helped me set up my first bank account no problem! The building, and environment is super friendly. 10/10 Would recommend!
Liz Trapp
1 year ago
We had a wonderful experience working with Community First Bank. Karen is the loan officer we worked with. Extremely helpful! patient and kind in her
Kell Schoenbeck
1 year ago
Love the owners! Absolutely wonderful people!
Derek Wolf
9 months ago
I brought my son here to cash in his piggy bank. The lady (I believe her name was Angel?) Walked us through every step of the way, was patient enough to listen to everything he was going to buy with his newly acquired $30, and even let us go back and look at the machine that sorts the coins. Then she insisted he take two suckers, one for now and one for later.
I've been a member of this bank ever since I got my first job, and this branch in particular has always had the best staff. I go out of my way to come to this location and am always rewarded for it.
Buckets Oyeah
9 months ago
Very friendly experience! Julie made us comfortable and addressed any of our concerns.
Josiah Wright
9 months ago
Refused to cash third party check when we had IDs available and an account set up through my mom. Called over the phone after the teller had refused us and they told me they could cash it if they felt it wasn’t fraud but the teller just brushed us off. Felt very disrespected. Will not be going through Mt Vernon branch again.
Josiah Wright
1 year ago
Beth Richardson
1 year ago
Cameron Carlile
1 year ago
Liz Trapp
1 year ago
Kell Schoenbeck
1 year ago
Derek Wolf
9 months ago
Buckets Oyeah
9 months ago
Josiah Wright
9 months ago