Mariner Finance, Fort Wayne, IN

You’ve got to watch out for the bait and switch tactics at this place. I constantly get preapproval letters in the mail with a code to accept my preapproval. Yet, if you call the branch to take advantage of it, they don't need the codes nor do I you get the amount that was on the preapproval. Secondly, what they won't tell you beforehand with a loan you've been approved for is that they need the title to your car. I had loans with their competitors where they did not need this or if they did it was disclosed beforehand. Despite all this, I still took a loan out with them. I renewed my loan once and attempted to do so a second time. For the initial loan, they did not contact my insurance agent. The second time, they suddenly contacted my insurance agent, which opened up a can of worms with the insurance agent attempting to upsale my coverage. I told my loan officer about this, and she replied "Well, I don't care" and didn't pursue me having to upgrade to full insurance coverage. On the third occasion, I got a loan officer that was petty and a stickler and drove me crazy over two days with repeated phone calls. She also said those preapprovals really aren't loan offers, just solicitations, basically admitting that it's fraud. Then, she again called my insurance agent and this time refused modifying the loan without getting full insurance coverage on a car that’s ten years old. What I’ve since learned: anyone that won’t do your loan online and makes you call or come in is bad news.

Absolutely amazing people! They are always so nice and helpful. 100% recommend!

If I could give more stars, I would. The hospitality, the staff at the Bluffton Rd location, couldn't have been more welcoming. They were able to grant me a loan with an amount no other lenders were able to provide. They listened to my circumstance(s) and was more than understanding. I've called several other places, and they couldn't do half of what Mariner did. Kate (Jason?), thank you for all you've done. You saved me a great deal of stress. I highly recommend!

Mariner Finance (this location) sent my family an unsolicited check for about $3500. The thing is, this check represents a loan and cashing the check means I agree to the loan terms. Let's take a look at the loan terms: - Amount Financed: $3,500 - Finance Charge: $2,200 - APR: 34% This is nearing predatory lending practices. Imagine what they're doing to people that don't understand these terms or people who think it's "free money" or maybe even someone who doesn't understand English very well. Shame on you.

If you had filed bankruptcy against them (formerly Personal Finance) you can never get a loan with them even if your credit has changed in 10 years! Glad all companies are not like this but they are very courteous and nice people and will help you if they can!

While the people make it easy to get the funds you need; don't use this service. On a loan offer I received of $2,545.00 and good credit, an additional $1,650.80 in finance charges were being added over 36 months. The total would be $4,195.80. Do the math yourself and beware.

Everyone is professional kind and always have big smiles on their faces. The entire experience has always been great. Highly recommend! Top shelf service!

Breanna is amazing, she helped me with what I needed, and got my loan approved quickly. Very friendly and sweet, and explains everything thoroughly.