I will definitely be looking for a new place to bank. I was in line by the banks closing hour but because a woman infront of me had to count and recount her money, by the time I got to the window, the women who was working it let me sit there before saying "we are closed". then shut the blind. When I tried to tell her that I was in line by two o'clock she very rudely snapped "no you weren't ". Excuse me?! Yes I was and yes I was sitting in your line every bit of 6-7 minutes! Very professional and classy... I wouldn't recommend this bank at all if you are expecting good and curtious customer service. This took place at the Winchester crossroads bank.
Philip Reese
1 year ago
Friendliest bank ever. They know you by name, smile, and say hi when they see you. No need for deposit slips, etc. They've serviced a home loan, auto loan, and wire transfers for us.
Sara Berry
1 year ago
Love this credit union. Staff is always friendly and helpful.
Doris Mcmahan
1 year ago
Ruby Leffler
1 year ago
Bill Tall
9 months ago
Great people Great loan team Just makes you feel like they enjoy your business no matter the amount you have. Great bank that Cares
Katie McKee
9 months ago
The worst bank crisis have ever been to. In particular the Votaw location there are some of the rudest people I have come across. I have been cashing checks there for years and recently they got a gentleman who wouldn’t cash my checks he wanted to put s hold on them when no one else does. He told me there had been recent check fraud and that because I didn’t have enough money to cover the check I looked suspicious. I asked if the lady check cleared he said yes but I can’t cash it. So I took the check back and went and cashed it at Walmart. I will be closing my account and contacting the BBB
Philip Reese
9 months ago
Friendliest bank ever. They know you by name, smile, and say hi when they see you. No need for deposit slips, etc. They've serviced a home loan, auto loan, and wire transfers for us.
Gabby Mccoy
1 year ago
Philip Reese
1 year ago
Sara Berry
1 year ago
Doris Mcmahan
1 year ago
Ruby Leffler
1 year ago
Bill Tall
9 months ago
Katie McKee
9 months ago
Philip Reese
9 months ago