Normally have no problems at all but I had a pre authorization charge of over 100 dollars and they basically did nothing about it. I have bills due and that’s my money I didn’t spend. Ridiculous because I know navy Fed would have that charge off as soon as I brought it up. Not tell me to wait a few days and hope it comes off
Donna Minnich
1 year ago
Called to find out when Junction City branch will reopen. Apparently no one has that information. One car told me they needed my acct info to give me any info!
TO FIND OUT WHEN A BRANCH IS REOPENING!!!!
John Crowley
1 year ago
Fast, helpful, and caring. The staff is knowledgeable and always a pleasure to work with. HIGHLY RECOMMEND!
Jason Dent
1 year ago
Friendly bank staff, they always do their best to make sure all transactions are promt and completed professionally.
Essy’Mae
1 year ago
You can’t even do cash deposits on their atm’s. Also their mobile app does not work at all
Jennifer Hatchell
9 months ago
Awesome service!! Anytime I have a concern with my account I reach out to the armed forces bank in junction city. They have always been friendly and helpful. Great group of people who are always willing to go the extra mile to help. I always prefer to call them verse the contact center. They always treat me like a person. Providing excellent service and real people skills. I called in today and spoke to Mckayla who was able to assist me with ordering a new card and reviewing unauthorized charges on my account.
Jennifer Capon
9 months ago
Hayden is always such a joy and always accommodating. She is always willing to help no matter what. Thank you for all that you do! You are greatly appreciated. Hayden deserves a raise and promotion! This bank is the absolute best bank around!!!
Tobey Eaton
9 months ago
WOW! I love how respectful and friendly everyone is there. Michaela is always so helpful and kind when i come in and always has a smile on her face. Keep up the great work!!
Kaemyn Thrasher
1 year ago
Donna Minnich
1 year ago
John Crowley
1 year ago
Jason Dent
1 year ago
Essy’Mae
1 year ago
Jennifer Hatchell
9 months ago
Jennifer Capon
9 months ago
Tobey Eaton
9 months ago