Ashley has been wonderful. Claudia ? regularly threatens to tamper with/return packages that don’t fit into the mailbox. She will call you at 2 pm on Friday demanding you pick up your package immediately in a threatening manner and hangs up on you. Not customer friendly at all. Not considerate of the fact that people are paying for a mailbox for a reason.
Aleen Chareth
1 year ago
Please train Tammy from your Westbrook location more properly, she refused to service me with cashing a check today because she couldn’t find me in the system, instead I was able to go to the location on St. John street and the gentleman, took the time to properly put me in the system and cash my check. Tammy simply said she wasn’t able to find me so she couldn’t help because the bank was closed. Poor poor customer service. People are struggling more than ever right now and she was very quick to turn me away instead of taking the time to assist me. There were no other customers in the building, they did close at 4 however, I was in there at 3:15, so maybe she just wanted to get out of there. Who knows. Avoid this location at all costs
JusBritt Hannaford
1 year ago
Very friendly staff and nice, clean location!
Natacha Ujeneza
1 year ago
Just because you speak good English you are not special! you don't have to act ignorant to people who speaks little English. The supervisors are mean, very poor customer service skills. Just be patient and learn how to explain your service to your customers.
Derek Nickerson
1 year ago
Terrible customer service, I was in there around 3ish today and the female employees treat people in their like garbage. People go their like myself to cash checks not to be cross examined. I caught the white women & Asian women discriminating against customers who are not able to fully speak English perfectly & lieing to the people regarding store policy to get out of having to cash their checks. Sense they were to buisy talking and texting
John Thibeault
11 months ago
Don't ever deal with these crooks. Either way you use their services, you will be robbed and you will regret ever walking into this place. The customer service is the very worst and I cannot tell you how badly they feel is ok for them to talk to you. Never again!!!
Aleen Chareth
11 months ago
Please train Tammy from your Westbrook location more properly, she refused to service me with cashing a check today because she couldn’t find me in the system, instead I was able to go to the location on St. John street and the gentleman, took the time to properly put me in the system and cash my check. Tammy simply said she wasn’t able to find me so she couldn’t help because the bank was closed. Poor poor customer service. People are struggling more than ever right now and she was very quick to turn me away instead of taking the time to assist me. There were no other customers in the building, they did close at 4 however, I was in there at 3:15, so maybe she just wanted to get out of there. Who knows. Avoid this location at all costs
Natacha Ujeneza
11 months ago
Just because you speak good English you are not special! you don't have to act ignorant to people who speaks little English. The supervisors are mean, very poor customer service skills. Just be patient and learn how to explain your service to your customers.
Vivie Elle
1 year ago
Aleen Chareth
1 year ago
JusBritt Hannaford
1 year ago
Natacha Ujeneza
1 year ago
Derek Nickerson
1 year ago
John Thibeault
11 months ago
Aleen Chareth
11 months ago
Natacha Ujeneza
11 months ago