I have one of my mortgages through this bank and it is literally the slowest service in the world. They do not have online pay. EVERY single month I do not get my statement until around the 22nd or later- that gives me less then a week to pay. I just contacted the bank about my tax statement (it is the last tax document I'm waiting on) and they told me they will be going out tomorrow, January 31st. Unacceptable, I understand this bank is in Northern Michigan but that is not an excuse to procrastinate and not get with the times. You are a bank and people trust you with their money let's start acting like it's 2018.
jackie jewell
1 year ago
Horrible bank.
Jaclyn Marie
1 year ago
This bank literally thrives and makes its money off fees, hard pass. Choose a bank that doesn’t tell you one thing and then rip you off when you go in to close your account. Happy to never be banking with them again!
Kevin O'Connor
1 year ago
Thoroughly satisfied with my recent loan. With help and guidance from Karen, I was able to close on a land purchase in one months time. The process was smooth and the terms we agreeable. I would recommend pursuing a loan here.
Amanda Stevens
1 year ago
Very welcoming and pleasant. If I need help everyone is Jonny on the spot. I don't feel like just a number.
Rachel Kitts
11 months ago
I have one of my mortgages through this bank and it is literally the slowest service in the world. They do not have online pay. EVERY single month I do not get my statement until around the 22nd or later- that gives me less then a week to pay. I just contacted the bank about my tax statement (it is the last tax document I'm waiting on) and they told me they will be going out tomorrow, January 31st. Unacceptable, I understand this bank is in Northern Michigan but that is not an excuse to procrastinate and not get with the times. You are a bank and people trust you with their money let's start acting like it's 2018.
Jaclyn Marie
11 months ago
This bank literally thrives and makes its money off fees, hard pass. Choose a bank that doesn’t tell you one thing and then rip you off when you go in to close your account. Happy to never be banking with them again!
Kevin O'Connor
11 months ago
Thoroughly satisfied with my recent loan. With help and guidance from Karen, I was able to close on a land purchase in one months time. The process was smooth and the terms we agreeable. I would recommend pursuing a loan here.
Rachel Kitts
1 year ago
jackie jewell
1 year ago
Jaclyn Marie
1 year ago
Kevin O'Connor
1 year ago
Amanda Stevens
1 year ago
Rachel Kitts
11 months ago
Jaclyn Marie
11 months ago
Kevin O'Connor
11 months ago