Genisys Credit Union, Clio, MI

I just want to share a horrible thing I seem on your business. Last I knew this was America and people could dress as they please? So when your employees make comments to other employees about how a woman a was dressed. I'm not the only customer that heard it. We approached her outside because she was crying.. She overheard the comments so she left. She was trying op a new account . I'm sure she won't be back because of they way she was treated. If I ever hear something like that agsin. I will say something very loud about how disrespected it is. We all have freedom of speech and I will use it. One upset customer and Veteran

I always enjoy doing my banking at the Clio branch. I get expert service for my lending needs and great rates. Every person working there gives great personal customer service. I have been a customer since 2017.

100% would recommend Genisys Credit Union to anyone. Very helpful and kind staff as well as easy to use personal banking options. Will never use another bank.

I stopped by this branch after I had heard that credit unions are a great option for loans and my husband and I were in need of an auto loan. I met with Chris and she was extremely helpful in getting us set up to be credit union members and getting us pre-approved for an auto loan. Even though our search for the right car took much longer than we expected, Chris and every other person I spoke with at the Clio branch were very patient and helpful with any questions I had along the way. We finally found a car and went to Genisys today to sign our paperwork with Susan. She stayed late to help up complete everything and was very gracious when I was super disorganized with the paperwork I was supposed to bring! I really appreciate all the help I've received from the staff at the Clio branch through the stressful process of buying a car!

Despite being under 3 different names in the last few years, most staff have been there for a very long time and are friendly and quick. Usually a wait for the membership assistance gals, but routine tasks are pretty quick. We've been members for 13 years with very few complaints.

Sadah was very professional helping me pull together statements for a mortgage approval. She was pleasant, quick, and she thought a head of the process, to asked me a couple questions, for additional info I would need for that mortgage. She was proactive and motivated. She had my personal information and account info secured for the paperwork work transaction with the mortgage company. Gotta love a Genisys representative who has my security at interest. Thanks Sadah! You make the credit union proud to have you on their team.

Went to cash a check they told me since I didn't have an account there that they need a driver's license I only had a pass port and a debt card they told me that was no good I guess passports aren't government IDs they didn't even try to help me they was happy to turn me away then ask me if I wanted to open an account like I would open my account with people that aren't even willing to try and help me

I love Genisys Credit Union SO much. But I am here to leave a review specifically for the teller who assisted me today with my deposit at the Clio location inside! Of course I cannot remember her name at this time - but she had beautiful nails & was just as sweet as can be. She was amazing, knowledgeable, and so kind! She truly went above and beyond - she deserves recognition! If you are a consumer reading this - this is your sign to go to Genisys and take advantage of all of the great things that they offer! So often I find myself going to businesses & feeling as though I am annoyance to the staff. That will never be the case at the Genisys Credit Union at the Clio location!