I'm currently looking into finding a new bank or credit union. Any teller I've dealt with at the imlay city branch are absolutely amazing and they deserve raises. My problem started with recommending a friend and you get 100$ along with the friend, it didn't happen never received any information on it in the mail nothing. I wasn't even looking then, I thought about it but decided to stay until their computers were messed up and I guess the online transfers weren't working properly, on my end it said it was transferred but they charged 5$ for the transfer because of their glitches. I went in the bank and was told I would get a call because the manager was in a meeting, I never got a call. To some people it might only be 5 dollars but for someone like me it's much more when I'm saving every cent I can. Until I find another bank I will definitely be taking screenshots of everything I do from now on because that is extremely crazy to take money for absolutely nothing.
Drew C
1 year ago
Top Notch Professional service.
Yes, the automated phone system sucks but they still deserve 5+ Stars. Best rate quote I received on a my car loan 2 years ago & now the best Mortgage. No games here! Hard to beat Security Credit Union.
Bob & Connie Nichols
1 year ago
This is the worst credit union WE ever had to deal with. Half hour trying to get transfer to the Imlay city office. They never got us to that office. Kept transferring us to the wrong place. We have to go in person tomorrow I guess cause they Don't know what they are doing. UGH
Beverly Woog
1 year ago
Don’t waste your time trying to call if you need to know something, your phone will go dead before you get thru!
Tom Walton
1 year ago
Always a very pleasant experience and the employees are very nice and helpful.
Shelley Strahan
11 months ago
Do not trust this credit union with your money
They don’t care about their members all they care about is harassment
Nina M
11 months ago
I'm currently looking into finding a new bank or credit union. Any teller I've dealt with at the imlay city branch are absolutely amazing and they deserve raises. My problem started with recommending a friend and you get 100$ along with the friend, it didn't happen never received any information on it in the mail nothing. I wasn't even looking then, I thought about it but decided to stay until their computers were messed up and I guess the online transfers weren't working properly, on my end it said it was transferred but they charged 5$ for the transfer because of their glitches. I went in the bank and was told I would get a call because the manager was in a meeting, I never got a call. To some people it might only be 5 dollars but for someone like me it's much more when I'm saving every cent I can. Until I find another bank I will definitely be taking screenshots of everything I do from now on because that is extremely crazy to take money for absolutely nothing.
Drew C
11 months ago
Top Notch Professional service.
Yes, the automated phone system sucks but they still deserve 5+ Stars. Best rate quote I received on a my car loan 2 years ago & now the best Mortgage. No games here! Hard to beat Security Credit Union.
Nina M
1 year ago
Drew C
1 year ago
Bob & Connie Nichols
1 year ago
Beverly Woog
1 year ago
Tom Walton
1 year ago
Shelley Strahan
11 months ago
Nina M
11 months ago
Drew C
11 months ago