I always work with Beth Dumminger on auto loans. She is great. She took the hassle out of my last car buying experience by going direct with the dealer in Tennessee to take charge of little details. It was above and beyond, but she said it was her job. Also, Roger helped me refinance my house last fall at a great rate. The experience had a little hiccup because of a deed issue, but it was not his fault. He helped us work our way around the issue and made the ordeal a pleasant transaction. I have been with United (First Resource/Whirlpool) Federal Credit Union for over 30 years. Thank you for taking care of me!
Susan Van den Heuvel
1 year ago
Five stars and a shout out to Cathy (Stevensville branch manager) and Shele (call center) to OUTSTANDING service. Cathy went above and beyond yesterday, despite being super busy, helping me get some of my Mom's finances straightened out. Shele went above and beyond helping us locking out my Mom's accounts after her credit was compromised. Both ladies took out extra time from their day to help me. What great service! Thanks so much ladies. :-)
Robert Wigent III
1 year ago
UFCU doesn't know what they are doing. I signed all the paperwork to close out all of my accounts and they left my credit card open and active. I get a call about two months later about a balance that hasn't been paid.
Jeff Merrill
1 year ago
The service here is great. They respond quickly when I call, and will even see you in person to resolve any issues.
Josh Lange
1 year ago
My branch has always been helpful and enjoyable. Nice people.
Brandon Wall
11 months ago
I always work with Beth Dumminger on auto loans. She is great. She took the hassle out of my last car buying experience by going direct with the dealer in Tennessee to take charge of little details. It was above and beyond, but she said it was her job. Also, Roger helped me refinance my house last fall at a great rate. The experience had a little hiccup because of a deed issue, but it was not his fault. He helped us work our way around the issue and made the ordeal a pleasant transaction. I have been with United (First Resource/Whirlpool) Federal Credit Union for over 30 years. Thank you for taking care of me!
Susan Van den Heuvel
11 months ago
Five stars and a shout out to Cathy (Stevensville branch manager) and Shele (call center) to OUTSTANDING service. Cathy went above and beyond yesterday, despite being super busy, helping me get some of my Mom's finances straightened out. Shele went above and beyond helping us locking out my Mom's accounts after her credit was compromised. Both ladies took out extra time from their day to help me. What great service! Thanks so much ladies. :-)
Robert Wigent III
11 months ago
UFCU doesn't know what they are doing. I signed all the paperwork to close out all of my accounts and they left my credit card open and active. I get a call about two months later about a balance that hasn't been paid.
Brandon Wall
1 year ago
Susan Van den Heuvel
1 year ago
Robert Wigent III
1 year ago
Jeff Merrill
1 year ago
Josh Lange
1 year ago
Brandon Wall
11 months ago
Susan Van den Heuvel
11 months ago
Robert Wigent III
11 months ago