Genisys Credit Union, White Lake charter Township, MI

I've been a customer for nearly, if not 30 yrs at Genisys. 12 yrs at White lake branch. I just love them. All are very friendly and personable. I have zero complaints. We use them for personal banking and our small business.

Good credit Union but every time I want to get ahold of them you can’t. I called every branch in my area 3 times. To just get their voicemail and not get a return phone call for over a week now. Try again today for same results. It’s getting to the point that I am going to pull my money out of there and see about going somewhere else for the simple reason of I cannot get into contact with them when I need to.

I moved here 5 years ago and my friend told me about Genisys Credit Union. It took me a while to switch but I am happy I did. Not only do they provide great services but they go above and beyond! I have been redoing my Will and needed a notary. Stacy Perdue was immensely helpful. She was kind, professional and patient. She really made the process easy. So great to find an institution that cares about wonderful customer service!

Linda was -promptly- a PHENOMENAL help after having had a very poor experience with the Wixom location.

When you call three days in a roll and there's no answer continuously its horrible. Been like this for years. White lake, michigan location

I’ve been a member with Genisys since I was a teenager (I’m almost 29 now). I’ve always been super happy to have them as my credit union. They really do care about helping you with your financial situation and hearing any concerns you may have. So far, I have not encountered a branch of theirs that I didn’t like. The White Lake branch in particular though really stands out to me because of rep Lauren LaBelle. She is super awesome; not only because she is enthusiastic and really cares about her job, but she’s also a very compassionate, caring and understanding person. I came to the branch earlier today and expressed to her how I was struggling heavily with some financial burdens that I had caused myself and she listened to me thoroughly, never judging me one time. She encouraged me to create a plan for myself, to remain strong and focused; even to find work that brings me real peace and happiness. She truly is a gem. Thank you Lauren and thank you Genisys for all you guys do for me and for everyone! Keep up the great work!

I've used Genisys as my primary financial institution since high school. The service has always been stellar; and every single employee I can recall working with was kind, efficient, honest and hard-working. Working with the public comes with its own set of challenges, but kudos to the employees at this branch that still remain courteous and thoughtful in spite of that! :) People see it and appreciate you.

All I can say is I've been banking with them for several years my family has been banking with them for their whole life go switch do not go to them go to vibe or Michigan credit Union .. they're not there to help you they are there to make money off your money and deny you for everything