Takes advantage of people, I have a good credit score and when I went I needed cash fast for an emergency and didn’t look at my interest rate because I was still in shock from this major life event that had happen and a year later I called because I was going to pay off the remaining turns out my interest rate is 42% so I still own more than what I borrowed WITH a 700 credit score at the time borrowed. Please consider all other options before even thinking of using this company. They will ruin any chance you have at a future if you let them.
Theresa A Sims
1 year ago
This company does not deserve any stars. I do not have an account with them and have never had an account with them and they continue to call me after I have asked them nicely not to. They have hired a lot of young people who are desperate for jobs and do not know any better. Darius and the other person I talked to all need customer service training. They have no respect for people. Personally, I do know how they sleep at night working there with all the bad reviews and horrible reputation. I called the BBB only to find out that Tower Loan is not accredited with them. I have 2 young adult children and I will make sure they don’t ever work for a place like this where people are not valued. These people are scum.
Nashonda Clark
1 year ago
This company is the worst company to ever do business with, Autumn the manager there is very rude and disrespectful. She yells and don't even try to listen to the customer. I would never do business with them AGAIN once I get them paid off neither would I tell anyone to go there. If you want a good finance company don't go there cause the management is horrible and they call you like every 5 mins. I ABSOLUTELY HATE THIS PLACE!!!
Edna Robinson
1 year ago
Not about helping at all. It’s the middle of a pandemic and all they care about is getting their money. Told them I’ll pay them my pay day and the threatened me with a lawsuit and couldn’t wait a week. My hours have been cut at work due to pandemic but they don’t care at all.
Tanya Gray
1 year ago
Everyone in that office needs to be FIRED! Horrible service!
Johnathon Taylor
1 year ago
Tower loan of laurel will not call you or remind you to pay a bill. As their manger said, Mr. Bryce it’s not our responsibility to contact you saying your bill is due. Do you remember bugging me at the gym about a loan. I simply asked if they were open that day and he offered to go do a loan. He wasn’t bugged enough to loan the $ out but bugged when asked about courtesy.
All of my creditors send emails, text and mail in the mail box with reminders that bill is coming up. I guess Tower loan is a lot busier than AT&T or GMC I guess because they have ten thousand customers.
My bill is late and they call me one time today while I’m coaching and then start calling my contacts like I’ve fled the country.
I’m gonna close this account quickly and never ask tower loan for anything because it should be called COWARD LOAN instead of TOWER LOAN.
I GUESS ME AND HOME BOY NEED TO TALK AGAIN AT THE GYM 👏
Theresa A Sims
1 year ago
This company does not deserve any stars. I do not have an account with them and have never had an account with them and they continue to call me after I have asked them nicely not to. They have hired a lot of young people who are desperate for jobs and do not know any better. Darius and the other person I talked to all need customer service training. They have no respect for people. Personally, I do know how they sleep at night working there with all the bad reviews and horrible reputation. I called the BBB only to find out that Tower Loan is not accredited with them. I have 2 young adult children and I will make sure they don’t ever work for a place like this where people are not valued. These people are scum.
Destiny Odom
1 year ago
Takes advantage of people, I have a good credit score and when I went I needed cash fast for an emergency and didn’t look at my interest rate because I was still in shock from this major life event that had happen and a year later I called because I was going to pay off the remaining turns out my interest rate is 42% so I still own more than what I borrowed WITH a 700 credit score at the time borrowed. Please consider all other options before even thinking of using this company. They will ruin any chance you have at a future if you let them.
Destiny Odom
1 year ago
Theresa A Sims
1 year ago
Nashonda Clark
1 year ago
Edna Robinson
1 year ago
Tanya Gray
1 year ago
Johnathon Taylor
1 year ago
Theresa A Sims
1 year ago
Destiny Odom
1 year ago