The worst customer service. planning to switch to a new bank. Their drive thrus drag either they are chit chatting in the front or they don’t care about servicing.
Also worst experience with the 2 ATM locations in Asheboro. They’re always broken. And it’s been over one month and no one’s fixing this
Ashley Williams
1 year ago
First time visiting a bank on Saturday and I was surprised how quickly my issue was taken care of. I called when they opened to report fraud charges on my account and Selene (?) was quick to help with the problem and get it resolved. I’m very grateful this branch was open on a Saturday morning and I could get the problem taken care of in person and get a replacement card same day.
Jeremiah Jurson
1 year ago
Absolutely flabbergasted at terrible services here, was recently sold to this bank and I'm furious about their non existent customer service
James Fetner
1 year ago
Great place, ask for Ashley, she will get things done. She helped us out with a really difficult situation.
marla Leal
1 year ago
People is nice, but the app and the service needs to be improved.
Ashley Williams
9 months ago
First time visiting a bank on Saturday and I was surprised how quickly my issue was taken care of. I called when they opened to report fraud charges on my account and Selene (?) was quick to help with the problem and get it resolved. I’m very grateful this branch was open on a Saturday morning and I could get the problem taken care of in person and get a replacement card same day.
James Fetner
9 months ago
Great place, ask for Ashley, she will get things done. She helped us out with a really difficult situation.
Jeremiah Jurson
9 months ago
Absolutely flabbergasted at terrible services here, was recently sold to this bank and I'm furious about their non existent customer service
Mary B
1 year ago
Ashley Williams
1 year ago
Jeremiah Jurson
1 year ago
James Fetner
1 year ago
marla Leal
1 year ago
Ashley Williams
9 months ago
James Fetner
9 months ago
Jeremiah Jurson
9 months ago