Pinnacle Bank serving Nebraska with checking and business banking, mortgages, commercial banking, auto loans, credit cards, investing & retirement planning.
Horrible customer service. Employees turn your card OFF when THEY get upset. Sorry Margarita you can't say a card is lost or stolen because a customer says you're unprofessional. Pinnacle customer service has said this location has gone downhill. Union bank and trust is much better and they treat their customers well.
Jaxson Herman Fisher
1 year ago
The quality of employees has gone down hill. The worst customer service. They are poorly trained and just yell and talk over you. Go to any other bank if you value your time and money.
Shaye Cooper
1 year ago
The staff here are very polite and helpful. I came here after being treated poorly at the Haymarket branch, and was treated with respect, dignity, and professionalism. They quickly resolved my issue. I will gladly continue banking here in the future!
Ron Cunningham
1 year ago
Always friendly whether inside or the drive thru.
Dominick Vanlaningham
1 year ago
Always friendly and prompt service!
Sarah Herman
6 months ago
Horrible customer service. Employees turn your card OFF when THEY get upset. Sorry Margarita you can't say a card is lost or stolen because a customer says you're unprofessional. Pinnacle customer service has said this location has gone downhill. Union bank and trust is much better and they treat their customers well.
Shaye Cooper
6 months ago
The staff here are very polite and helpful. I came here after being treated poorly at the Haymarket branch, and was treated with respect, dignity, and professionalism. They quickly resolved my issue. I will gladly continue banking here in the future!
Jaxson Herman Fisher
6 months ago
The quality of employees has gone down hill. The worst customer service. They are poorly trained and just yell and talk over you. Go to any other bank if you value your time and money.
Sarah Herman
1 year ago
Jaxson Herman Fisher
1 year ago
Shaye Cooper
1 year ago
Ron Cunningham
1 year ago
Dominick Vanlaningham
1 year ago
Sarah Herman
6 months ago
Shaye Cooper
6 months ago
Jaxson Herman Fisher
6 months ago