I am a regular customer on an every other week basis and my reason for the visit is taken care of swiftly with much expediency and I am most assuredly on my way whether in the drive through lane or the lobby. I am greeted with the receptionist with a smile and how can I help you attitude. Love it!!1
Kala Lemke
1 year ago
My loan agent was kind and so very nice. It was an overall great experience! I Highly recommend, if your looking for a loan or just to start an account.
Keith Gowan
1 year ago
If one can have such a thing as a favorite financial institution - this is mine.
Been a member for years, and have never felt that I've lacked any of the "big bank" features or services.
Kelly Ford
1 year ago
Karen is my go-to, she is the most valuable asset to this bank! I have had some issues I didn't particularly like while dealing with them, but for the most part they are good. If depositing a check of, say, $4,400 they hold it for 3 days, $5,500-7 days. They might release a portion with a good excuse, but it is tight. After banking here and having several loans, a visa bank card, checking and savings accounts for a few years, I still feel like I have no banking relationship with this bank; they have no faith or trust in me. Karen is not included in this review, she should be bank president!!
Anna Peters
1 year ago
Always friendly and welcoming. Very helpful with child savings accounts, loans, and more.
Amy Moore
9 months ago
Every time I have needed services, my questions have been answered, and if the person I am talking with does not know the answers, they have been able to talk with a team member and find out the information I need. When I was not prepared with all the items I needed to complete my goals, the person I was working with told me to take all the time I needed to gather everything and when I returned had most of the paperwork that was needed completed and I was able to complete my transaction. When I had trouble setting up my online banking access, I left a message at First Nebraska Credit Union and my call was returned within a couple hours. The team member that returned my call was helpful, stayed on the telephone with me while I got on my computer, and we walked through the steps together. In an age of computers and self-service kiosks, the personal touch makes a world of difference to me. Thank you First Nebraska Credit Union for your wonderful personal service!
Kevin Engstrom
9 months ago
Getting pre-approval for a loan and purchasing the vehicle was supported by First Nebraska Credit Union every step of the way. Communication was caring, personal and friendly. Good job FNCU!
Evelyn Barker
9 months ago
The cashier's and bankers are very helpful. I was given options for a situation that was time sensitive. It worked out fantastic for me. They have great service!!!
Bernice Nared
1 year ago
Kala Lemke
1 year ago
Keith Gowan
1 year ago
Kelly Ford
1 year ago
Anna Peters
1 year ago
Amy Moore
9 months ago
Kevin Engstrom
9 months ago
Evelyn Barker
9 months ago