KeyBank, Norwalk, OH

Stephanie Smith is all about doing the right thing for people. She has saved/ gained me money on multiple occasions. Very helpful, very knowledgeable.

Please do not go here. If you do, please do not work with the bleached blonde with 2" roots. Zero, nada, 0 customer service. She was a negative vacuum, in the shortest time.

I asked for a direct deposit statement and this lady don't know what I am talking about. How can only 1 branch of a bank know what I am talking about? Dealing with tellers like this is why I normally go to a different branch. If I could today I would. Clueless people I swear. I can't wait until I am able to go to my normal branch where people know what they accurate documents are

RUDE!! SNIPPY!! UNHELPFUL!! These are not the things one should say about a bank, however they apply here perfectly. So the bank was going to close in an hour from when i ealked un the door but thats not an excuse nor a reason to treat your clients or potential clients when they come in. Left this branch eventually getting done what I was needing to get done. But when I did i left with feelings of betrayal, having been disrespected and violated. DO NOT TRUST THESE PEOPLE. DO NOT FALL FOR THEIR LIES. DO NOT DO YOUR BANKING HERE!!

I opened a checking account when they offered. $200 if you deposited at least $500 in your account..they never gave me the $200..I got no help from them..it might be a scam

Stephanie Smith is all about doing the right thing for people. She has saved/ gained me money on multiple occasions. Very helpful, very knowledgeable.

I asked for a direct deposit statement and this lady don't know what I am talking about. How can only 1 branch of a bank know what I am talking about? Dealing with tellers like this is why I normally go to a different branch. If I could today I would. Clueless people I swear. I can't wait until I am able to go to my normal branch where people know what they accurate documents are

Please do not go here. If you do, please do not work with the bleached blonde with 2" roots. Zero, nada, 0 customer service. She was a negative vacuum, in the shortest time.