Wayne Savings Community Bank, Wooster, OH

I have recently have obtained a mortgage loan with Wayne Savings. The whole process was frustrating. The lack of communication is unbelievable. And for my first payment the "loan booker" transposed the numbers and gave me an inaccurate payment due date. Makes me wonder other mistakes have been made. I would never recommend them and I definitely would not work with Wayne Savings again.

The coustmer service is very bad I never seen this type of coustmer service in bank I was called their and the manager(sandy) said u can come anytime for open account when I was their then after 10minits the bank manager was coming and she said u can drop ur documents I will prepared everything for you then we was their whatever she gave us time then she said we need approval from branch manager he was their on that day then she said u can come back tomorrow for signs and next day I was their and she said nothing is done she did not get approval from manager she said . and without my permission she run my credits it's not acceptable.i am not recommended to anyone for open any types of accounts in this bank .

I know the ladies at the North end branch in Wooster are super they go out of their way to help you same with Fredericksburg. Wouldn't do anything it wouldn't take the car for some reason

Take your business elsewhere- level management have no clue how to treat or pay employees. It’s more like slave labor this bank! Go to a bank that supports its staff with better wages and doesn’t put the $ sign in front of its employees

Their bank is excellent in helping you out best bank I have been with so far would recommend them to everyone

I have been getting locked out of the banking app almost every single month for 3 years, their wire transfer policy is out of touch and almost stopped me from buying a house and they’ve proven to be unreliable at almost every turn. Long time client saying stay away from Wayne savings

I have recently have obtained a mortgage loan with Wayne Savings. The whole process was frustrating. The lack of communication is unbelievable. And for my first payment the "loan booker" transposed the numbers and gave me an inaccurate payment due date. Makes me wonder other mistakes have been made. I would never recommend them and I definitely would not work with Wayne Savings again.

The coustmer service is very bad I never seen this type of coustmer service in bank I was called their and the manager(sandy) said u can come anytime for open account when I was their then after 10minits the bank manager was coming and she said u can drop ur documents I will prepared everything for you then we was their whatever she gave us time then she said we need approval from branch manager he was their on that day then she said u can come back tomorrow for signs and next day I was their and she said nothing is done she did not get approval from manager she said . and without my permission she run my credits it's not acceptable.i am not recommended to anyone for open any types of accounts in this bank .