We've used Focus for various types of loans for years. EVERONE there is always so nice whether taking care of business inside or going thriugh the drive thru. A great group of people.
Coralie Smith
1 year ago
Fastest service when applying for a car loan or signature loan. Quick to reply back on emails or phone calls. Jeannie P. at the Chickasha branch helped me and was fast and friendly. Love this bank and glad I switched.
Jonathan Drummond
1 year ago
Best and fastest vehicle loan experience I've ever had. Excellent customer service too. Chelsea Riddle at the Chickasha branch handled my accounts and did an amazing job! Super fast to respond to emails and phone calls you don't have to wait around for days and hound them to get a response. A+++++
Melinda Bohnett
1 year ago
They try hard to help you. They are quick but thorough. They are excellent at seeing your whole finance situations and attempt to help you make efficient decisions. I absolutely love Chickasha Focus Federal Credit Union.
Tracey Austin
1 year ago
I have been a member for over 10 years and have always had the best service. They really do treat you like much more than a customer and it is much better than any banking experience I have ever had. Highly recommend for their available loan and account products, and their excellent service.
Cody Cobb
9 months ago
By far the easiest banking experience I have ever dealt with. Jeannie makes it super easy and super fast. Very professional and made the account opening and car loan super easy
Cleotress Euwins
9 months ago
Really tired of the unnecessary $30.00 withdrawal fees. If the bank isn’t paying for what’s coming out, why charge me $30 for not having the exact amount in there I need to cover the bill.? It doesn’t help me. It only hurts. Focus didn’t use to do this. Guess they are under new management. *update** taking the time to only respond to positive reviews is not very professional. Constantly encouraging new members to post a positive review after only a few pleasant encounters is very misleading. Nothing is done for us customers who currently bank with Focus Federal Credit Union and are highly unsatisfied. If I was the bank I’d reach out to some of these negative reviews and find out what the real problem is. It makes no since to have multiple negative reviews referring to the same “management/manager” and no one is looking into it. *currently looking for other banking options, focus federal credit union IS NOT anything like a REAL credit union.
NICOLE MILLSAP
9 months ago
I just wanted to brag on Chickasha focus federal I had a question on my car loan and Brailei myers was very nice and helpful to send me the links I needed to take care of my loan situation. Thank you Brailei for being kind and thoughtful keep up the great work!!! ❤️
Lynn Waldon
1 year ago
Coralie Smith
1 year ago
Jonathan Drummond
1 year ago
Melinda Bohnett
1 year ago
Tracey Austin
1 year ago
Cody Cobb
9 months ago
Cleotress Euwins
9 months ago
NICOLE MILLSAP
9 months ago