Cash Express, Harriman, TN

I was out gardening in the yard (I don't know if my appearance was part of the way I was treated) and my gold anklet broke again. I was lucky enough to find it in a few minutes and I thought "This it, I'm selling it before I loose it for good." So I found the only pawn shop still open in Harriman, Cash Express. I went in and explained the situation. I was met with "Is it real? And a sneer. I told her that when it had broken I had put it back together with a few O rings that weren't real gold. I was just expecting gold weight. She then said the whole thing was dipped and was not gold. I was confused, as I had purchased this from a reputable company, who is still in business today. She seemed confused, she had to ask for help from the other employee. She said she tested it with acid, it was FAKE. I thought she didn't know what she was talking about and I'm glad I trusted my gut. I went to the Jewelers, (in Harriman) the one who fixes my watch (that probably costs more that that rude woman's car) and he laughed. He said "I don't know why anyone would tell you it's not real. If it was, the gold plating would have washed off in the first week, and definitely would have worn off with it being in the ocean several times over several vacations. So the lesson here folks is don't trust these people. They clearly don't know what they are doing.

Went in to cash two money orders spent 30 minutes there and wouldn't cash them after giving all my information. Treated like a criminal or something at the door. Would not recommend.

we bought a DVD player for 25 Buck's they said it worked good and got it home watched a movie then went to put another movie in and it won't read DVDs that's crazy should check to see what they but and now they don't want to make it right with us I hope they can sleep at night ripping people off there service is poor and they are rude

They use prompotional adverts and distribute them in people's yards and driveways. Waste of money and it's littering!

We use them all the time and we are always happy with the service. Tyler and Kimberly are beyond amazing and works with us if we need xtra time on payments and great prices when we pawn. We also have purchased many items from this store and never had any issues.

I was out gardening in the yard (I don't know if my appearance was part of the way I was treated) and my gold anklet broke again. I was lucky enough to find it in a few minutes and I thought "This it, I'm selling it before I loose it for good." So I found the only pawn shop still open in Harriman, Cash Express. I went in and explained the situation. I was met with "Is it real? And a sneer. I told her that when it had broken I had put it back together with a few O rings that weren't real gold. I was just expecting gold weight. She then said the whole thing was dipped and was not gold. I was confused, as I had purchased this from a reputable company, who is still in business today. She seemed confused, she had to ask for help from the other employee. She said she tested it with acid, it was FAKE. I thought she didn't know what she was talking about and I'm glad I trusted my gut. I went to the Jewelers, (in Harriman) the one who fixes my watch (that probably costs more that that rude woman's car) and he laughed. He said "I don't know why anyone would tell you it's not real. If it was, the gold plating would have washed off in the first week, and definitely would have worn off with it being in the ocean several times over several vacations. So the lesson here folks is don't trust these people. They clearly don't know what they are doing.

Went in to cash two money orders spent 30 minutes there and wouldn't cash them after giving all my information. Treated like a criminal or something at the door. Would not recommend.