As a realtor here in Austin, TX, I’ve been working with Lone Star Financing for almost a decade. The loan officers at Lone Star financing are without a doubt the best communicators in the business. They provide timely updates to me and my buyers from the start of the loan to close of sale and I can't tell you how important that is during a real estate transaction. I recommend all of my clients use Lone Star financing because unlike a lot of mortgage companies they can close loans on time. During one of the most critical times of my customers lives, it's imperative that all links of the chain are strong. Having the right lender in place is key. Thanks Lone Star!
Scott Kruse
1 year ago
I have gone through the home financing five times, and this is my second re-finance. Lone Star Financing, Dale Gremillion and team, was the best experience I've ever had going through the mortgage process. The previous finance company I used to purchase my home was the worst experience I'd ever had in getting a mortgage. I was extremely hesitant to go through the re-finance process, but with the interest rates being so low I knew I would be saving a lot of money. I did the research to find a highly reviewed local financing company, and Lone Star Financing was the best. They did an outstanding job helping me through the process, made it incredibly easy and quick. They explained aspects I needed assistance with, always answering my questions the same day. I am extremely pleased with the work they did, and I have already started sharing how great the experience was with them to my friends thinking about re-financing their home. If you are considering it, and are nervous about the process or have had bad experiences with mortgage companies, like I had in the past, then I highly recommend you give them a call. Great people, great work, and very professional.
Jeff Parker
1 year ago
Dale was very knowledgeable and helpful throughout the mortgage process. He always told me upfront what he could do and always did what he said that he would do. Dale took the time to listen to what I needed and walked me through each process. He always answered his phone or emails and always made me feel that I could call him anytime with any questions or concerns that I may have. Dale and his team were wonderful to work with. I would definitely use Dale again if I had a mortgage need.
Trent Hickman
1 year ago
I would give this company a negative rating if it were possible. The buyer of my house went though this company for her loan we have had to push closing back five separate times. Now that I have a house in perspective the sellers of that house are getting frustrated that we have had to move closing twice now. The loan officers are extremely unprofessional there are brokers and realtors trying to get a hold of them but they dont answer if they do it's an email at midnight. They have a message on their voicemail that says to email NOT to call again. They have put us though the ringer with delays and just being unorganized. I have read other reviews that the same thing happened with those people as well. I'm not sure how this company is still in business.
Mckenzie Cochennet
1 year ago
Okay. First, if I could give this finance company 0 stars, I would.
Second, these people DO NOT have their act together. Original closing day was July 27th. after the 5th time having the closing date pushed back (at no ones fault but Lone Star's) our closing date is now September 11. Two extra mortgage payments later, WE ARE NOT HAPPY. This company has held up 3 contingencies waiting on the finance to go through.
Third, they cannot keep track of documents to save their lives.
If you want your finance company to know your name, return a phone call or email, find a different company.
Michael Underwood
6 months ago
As a realtor here in Austin, TX, I’ve been working with Lone Star Financing for almost a decade. The loan officers at Lone Star financing are without a doubt the best communicators in the business. They provide timely updates to me and my buyers from the start of the loan to close of sale and I can't tell you how important that is during a real estate transaction. I recommend all of my clients use Lone Star financing because unlike a lot of mortgage companies they can close loans on time. During one of the most critical times of my customers lives, it's imperative that all links of the chain are strong. Having the right lender in place is key. Thanks Lone Star!
Jeff Parker
6 months ago
Dale was very knowledgeable and helpful throughout the mortgage process. He always told me upfront what he could do and always did what he said that he would do. Dale took the time to listen to what I needed and walked me through each process. He always answered his phone or emails and always made me feel that I could call him anytime with any questions or concerns that I may have. Dale and his team were wonderful to work with. I would definitely use Dale again if I had a mortgage need.
Scott Kruse
6 months ago
I have gone through the home financing five times, and this is my second re-finance. Lone Star Financing, Dale Gremillion and team, was the best experience I've ever had going through the mortgage process. The previous finance company I used to purchase my home was the worst experience I'd ever had in getting a mortgage. I was extremely hesitant to go through the re-finance process, but with the interest rates being so low I knew I would be saving a lot of money. I did the research to find a highly reviewed local financing company, and Lone Star Financing was the best. They did an outstanding job helping me through the process, made it incredibly easy and quick. They explained aspects I needed assistance with, always answering my questions the same day. I am extremely pleased with the work they did, and I have already started sharing how great the experience was with them to my friends thinking about re-financing their home. If you are considering it, and are nervous about the process or have had bad experiences with mortgage companies, like I had in the past, then I highly recommend you give them a call. Great people, great work, and very professional.
Michael Underwood
1 year ago
Scott Kruse
1 year ago
Jeff Parker
1 year ago
Trent Hickman
1 year ago
Mckenzie Cochennet
1 year ago
Michael Underwood
6 months ago
Jeff Parker
6 months ago
Scott Kruse
6 months ago