The home buying experience was horrible for me. The communication from my loans officer was horrible. We almost did not close. Even after multiple calls to Vinny nothing was resolved. We closed 4 weeks after initial closing date. No one seemed to care within this company. Then when wrapping up everything was urgency we need now. Rita kept trying to blame all delays on us.
Not to mention we weren't given homeloan options at all. Everything was decided by them. I would not do business with them again.
Seraine P.
1 year ago
Want an amazing, professional mortgage lender who doesn't make buying a house more overwhelming than it already is?
Matt Pfeiffer at Celebrity Home Loans is your guy.
He is a superb communicator and makes every step of the way clear. He even sent us weekly video updates addressing us by name, making our experience feel personal. We used his services to purchase both our first and second homes and will continue to recommend him and use him for as long as we live in Florida!
Craig Temple
1 year ago
Unfortunately, I am compelled to provide Celebrity Home Loans and Vincent Fiordilino with a very low rating as a direct result of very por service and delay in providing Loan Approval, Clear to Close and delayed closing. Although I realize no two closings are alike, the disorganization and inability to meet timelines created nothing short of chaos and aggravation for me as the borrower. Particularly when Vincent refused to answer calls (ie... to busy doing something else) during times when the ciritical dates arrived and the lender was late. As a direct result, I would not recommend anyone to do business with them. The consequence of a lender being late on closing, means I lost my mover, had to rent a U-haul and move my 3 bedroom home myself with friends. Ie.... the consequence of the lender's inability to timely perform, lands squarely on the borrower.
ANGELA STALEY
1 year ago
Kevin Roy with Celebrity Home Loans - South Florida is top notch! We would not use anyone else. Kevin kept us informed the entire process and put our minds at ease every step of the way. No surprises and no fluff. So thankful to have him to guide and maneuver the process in the refinancing of our home.
Jason James
1 year ago
Matt is by far the best mortgage broker hands down. We've used him twice now and his knowledge and experience are above and beyond. He is always available always has time to answer any questions you have and just makes you feel like his top priority every time you talk with him. I can't recommend him enough to anyone i know looking for a mortgage.
Steven Cormier
11 months ago
The home buying experience was horrible for me. The communication from my loans officer was horrible. We almost did not close. Even after multiple calls to Vinny nothing was resolved. We closed 4 weeks after initial closing date. No one seemed to care within this company. Then when wrapping up everything was urgency we need now. Rita kept trying to blame all delays on us.
Not to mention we weren't given homeloan options at all. Everything was decided by them. I would not do business with them again.
Seraine P.
11 months ago
Want an amazing, professional mortgage lender who doesn't make buying a house more overwhelming than it already is?
Matt Pfeiffer at Celebrity Home Loans is your guy.
He is a superb communicator and makes every step of the way clear. He even sent us weekly video updates addressing us by name, making our experience feel personal. We used his services to purchase both our first and second homes and will continue to recommend him and use him for as long as we live in Florida!
Casey Runner
11 months ago
Vinny’s service was excellent. He was very knowledgeable, prompt, comforting, and through in his responses to our questions. We were first time home buyers and he made our experience easy and pleasurable. We felt safe and took comfort in knowing he was steering us in the right direction. Thank you Vinny!!
Steven Cormier
1 year ago
Seraine P.
1 year ago
Craig Temple
1 year ago
ANGELA STALEY
1 year ago
Jason James
1 year ago
Steven Cormier
11 months ago
Seraine P.
11 months ago
Casey Runner
11 months ago