I've been a member for 10+ years with 1st Illinois CU and now Vibrant. I've enjoyed the hometown feel with personal help coupled with great professionalism. I have recommended Vibrant many times.
Ice
1 year ago
After going thru a divorce and needing to refinance my home Vibrant was wonderful & so helpful in getting me the best rate even in this tough economy. Thank you Vibrant!
Cesar Montoya
1 year ago
Most complicated process to get a new debit card after mine has stop working. I work from when my local bank is open to closed they want me to wait a whole 2 weeks by mail to get a new card or go up on my only day off Saturday to get one. To leave me a whole week with out any way to buy anything a need.
Deborah Ray
1 year ago
Staff was friendly although there was technical difficulties with the process which is the only reason why I can't rate this review as a 5. Professional and knowledgeable staff went above and beyond to get me the help I needed.
Meghan Cleary-Faeth
1 year ago
I have been nothing but pleased with this company! The reps/tellers are always so helpful. Highly recommended.
steve reitz
11 months ago
The staff is nice and very helpful.
That being said, when I opened my account on the 1st of the month I asked to have checks ordered. On the 3rd I visited them again and asked if they ordered them because I didn't see the charge taken off my balance. They looked and said the checks had been ordered. Now it's the 7th and the balance is still the same. It certainly is taking a long time to ship my checks. I won't be recommending Vibrant to my friends based on this first week of service.
brandon steinsdoerfer
11 months ago
They have great customer support and easy to talk to staff. They've always worked with me when it came to getting the best rates. Now with there high yield interest accounts even as a brick and mortar bank makes it my #1 recommended choice for anyone to be a part of.
Mark Nolen
11 months ago
I’ve been with Vibrant for many years. All my financial needs have been met. People there have always been friendly and willing to help best they could. Give Vibrant a chance to work for you too.
Michael Tolles
1 year ago
Ice
1 year ago
Cesar Montoya
1 year ago
Deborah Ray
1 year ago
Meghan Cleary-Faeth
1 year ago
steve reitz
11 months ago
brandon steinsdoerfer
11 months ago
Mark Nolen
11 months ago