Security CU double charged me for a fee, charged my security savings account AND my dort federal account, when I went into a branch, the manager was extremely rude right away, refusing to listen to my wife, putting his hand in her face and refusing to even listen to what I was explaining to his employees. Refused to look at my evidence where it clearly shows and proves I was double charged from security cu. Had to call the police on the branch manager because he was refusing to listen to me about MY money that they took twice, being rude to my wife and refusing me service when I have a loan thru them which I am now late on because of all of this. DO NOT DO BUSINESS WITH SECURITY CU.
Savannah Angus
1 year ago
They are so disorganized and I have never had to call a bank so many times just to keep my money available. Constant flagging of my accounts and cards anytime I try to use my card, and no one seems to be able to fix the issue. In addition to that, it took FOUR YEARS for them to change my name. Waste of my time.
triflind
1 year ago
They will rip you off! Pay attention to your balance and the overdraft fees. This is how they stay in business. Once they can take advantage they will continue to do it. I advise just get out now and utilize one of their competitors.
C H
1 year ago
Where do I start when you talk about false advertising and misleading the public. There is nothing secure about this bank. They received funds by the mistake of another bank and decided it is in their best interest to keep them. (Security Credit Union) "Yes we know we shouldn't have received the funds. No we will not give back the funds". The only thing they are keeping secure are their funds which are lining their pockets. Banks like this are the first to take your car/home/wages but smile when they want you to give them your hard earned money to hold. If you are looking for a trustworthy bank. You need to look elsewhere. There are plenty of options and better customer service that doesn't operate at the level of mediocracy.
Troy Stevens
11 months ago
Security CU double charged me for a fee, charged my security savings account AND my dort federal account, when I went into a branch, the manager was extremely rude right away, refusing to listen to my wife, putting his hand in her face and refusing to even listen to what I was explaining to his employees. Refused to look at my evidence where it clearly shows and proves I was double charged from security cu. Had to call the police on the branch manager because he was refusing to listen to me about MY money that they took twice, being rude to my wife and refusing me service when I have a loan thru them which I am now late on because of all of this. DO NOT DO BUSINESS WITH SECURITY CU.
Savannah Angus
11 months ago
They are so disorganized and I have never had to call a bank so many times just to keep my money available. Constant flagging of my accounts and cards anytime I try to use my card, and no one seems to be able to fix the issue. In addition to that, it took FOUR YEARS for them to change my name. Waste of my time.
Jesse Pinkman
11 months ago
I am disabled it is hard for me to comprehend things at times, but after reading some of these reviews I realized I have truly made an error in choosing this financial institution with my money. I have received a garnishment order which I understand they have a job to do. The only problem is they decided to garnish my disability check (NOT LEGAL) my only income and freeze my account (for over a month and a half) I brought this to the attention of branch manager Alejandro he refused to speak to me the first day. I asked to speak to their legal department to explain what they have done was an error. I received a phone number and found out they don't have a legal department. I returned the next day and finally got to sit down and explain to him that the funds they have seized were from Social Security disability. He (Alejandro)said how am I supposed to know where that comes from. I had them pull up a copy of the check that was deposited it clearly states on the check what the check is for after I pointed out the memo line on the check he pulled out his highlighter and then highlighted it and said I know where it's from then he SNICKERED and said "well there's kind of a gray area there". From my experience people who use words like "gray area" are usually crooks or really good at working the system. While working the system is a good thing for the credit union. Unfortunately it hurts the membership to add insult to injury they even have a $75 garnishment fee. I've worked and lived in Flint all of my life so I've had my share of run-ins with "gray area" type of people. During my sit down with Alejandro another member of the credit union barged into the office and hallway and was screaming about being done wrong and how he was going to get his lawyer. I should have took that as a que of what type of people work here. If you care about YOUR MONEY DO NOT TRUST these people with it.
Troy Stevens
1 year ago
Savannah Angus
1 year ago
triflind
1 year ago
C H
1 year ago
Troy Stevens
11 months ago
Savannah Angus
11 months ago
Jesse Pinkman
11 months ago