Kaily Faris is an exceptional loan officer and I would recommend anyone who is looking for a loan to go to her. She made what most look at as an overwhelming process streamlined and simple. Her communication was excellent and she made sure we were informed every step of the way.
10 out of 10, would recommend
Ashley Lewis
1 year ago
Absolutely outstanding shoutout my homeboy Brenden from the Lapeer branch! You never know where you’ll meet good people!!! Helped me while I was homeless, bank with the Elga family! Highly recommend!
Amber Bailey
1 year ago
Vanessa set my account up and did an exceptional job explaining all of the benefits and products offered. I was originally just moving one vehicle loan over to Elga but after speaking with her I’ve now moved everything over because of my great experience! That’s even after being with another credit union almost 10 years. It felt like I was talking to a friend - thanks for everything!
Jonathan Bright
1 year ago
Got flagged for fraud by trying to pay rent. Called and was able to fix the false flag. The next day, after I had already explained that I was just trying to pay my rent, they flagged me again for fraud. When I tried to call a second time to fix it, I was kept on hold for over 30 minutes and after finally selecting the call back option, was never called back. Unprofessional and ridiculously inconvenient.
Fancy Nana
1 year ago
Everyone at Lapeer Elga is nice but Whitney is my favorite. She's very kind and down to earth.
Alaina Cyrus
11 months ago
I went through ELGA to take out my first ever auto loan, I was really nervous but Kaily was so nice and professional and helped make the process a lot less intimidating. Thank you Kaily!
mona hernandez
11 months ago
I love this bank! Always willing to work with you. But those ATM machines in the drive thru!!! Adjust the volume please, so we don’t leave deaf from the loud beeps it does every time you touch the screen! My ears are still hurting!!!
Ashley Hessler
11 months ago
I have contacted ELGA in regards to my deceased mothers account 2 times via email with no meaningful insight into how to handle the situation. So I took the probate court orders naming me as executor of her estate into the building. The … More
Jessica Coykendall
1 year ago
Ashley Lewis
1 year ago
Amber Bailey
1 year ago
Jonathan Bright
1 year ago
Fancy Nana
1 year ago
Alaina Cyrus
11 months ago
mona hernandez
11 months ago
Ashley Hessler
11 months ago